Terrapin Flyer is a Grateful Dead inspired band from Chicago who has toured with Vince Welnick, Melvin Seals, Tom Constanten, Mark Karan and Bob Bralove. Terrapin Flyer began in 1999 as the house band for the Sunday Grateful Dead Jam at the Boulevard Cafe in Chicago. Through the many associations developed there and many that have continued since, the band has grown into one of the premier Grateful Dead inspired touring acts in the nation. The band draws from the a variety of skilled musicians including Grateful Dead keyboardists Tom Constanten, Bob Bralove and Vince Welnick (RIP). They also tour with Jerry Garcia Band organist Melvin Seals and Ratdog guitarist Mark Karan. Additionally, they have done one off shows with guest musicians such as grammy award winning blues harpist Sugar Blue, guitar prodigy Fareed Haque, Furthur guitarist John Kadlecik and musician, songwriter and music journalist David Gans. The band has headlined major festivals and prominent venues across the nation including the Dunegrass Festival, Nelson Ledges, Chicago House of Blues, Founder's Fest, Hard Rock Cafe Chicago and many others.
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Your best bet is to reach out directly to the event organizer. You can typically find their contact details and web resources on the event page. If you run into any snags you can always get in touch with us and we’ll help with whatever we can. Contact Support
Generally speaking, each event has it's own refund policy that is set forth by the event organizer or venue. Most events have a zero refund policy and there's nothing NIGHTOUT can do to process or offer a refund for you.
An event's refund policy is or was presented to you on the event page in the "Purchase Conditions" box located near the Checkout button. If you are or were uncertain about your event's refund policy, we recommend you contact the event organizer for their policy and any questions relating to a refund.
If you purchased Refund Protection as you placed your order you can submit an application for a refund here.
NIGHTOUT uses a third party service, Booking Protect as it's Refund Protection partner. Any questions about submitting an application for a refund, questions on a pending application or other Refund Protection related questions should be directed to them. You can contact them here.
The first step is to check your spam folder as emails will sometimes end up there. It's also possible that your email may have been entered incorrectly when you originally placed your order. Please give us a call and we'll give you a hand.