Dear Santa, I can explain... Not feeling the holiday spirit because it 85 degree’s in Miami? Have no fear, we are here, to deliver you jolly Christmas cheer!!!! This year Drinkhouse Fire & Ice is transforming itself into a winter wonderland complete with a spectacular Christmas light display unlike any other in Miami Beach! Join us for a classic holiday class led by our team of globally trained mixologist. After sipping one of our classic holiday cocktails upon arrival, you’ll then be given step-by-step instructions on how to create your own rendition of a classic boozy concoction so you can be the delight of Christmas night. This class comes complete with tastings and sweet treats. Our elves will definitely get you feeling jolly and just may get you on the naughty list, caroling “Ho, Ho, Ho!” as you prance around our 100,000 pound ice bar complete with holiday ice sculptures and snowmen! Reservations are limited so let’s be naughty and save Santa the trip! Keep calm and jingle on!!! What to wear? Whatever you want! We provide everything you'll need to stay warm. Where? Drinkhouse Fire & Ice - 1672 Collins Ave, Miami Beach (Across from the Delano hotel! Between Lincoln Road & 17th on Collins Avenue) Where to Park? Don't! Take Uber! If you have a designated driver click here for parking suggestions! Cost? $50 per person - Cocktail Class + Ice Bar entry (includes use of fur coats, gloves, etc.) Important: Tax & Service Charge included in ticket price.
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Your best bet is to reach out directly to the event organizer. You can typically find their contact details and web resources on the event page. If you run into any snags you can always get in touch with us and we’ll help with whatever we can. Contact Support
Generally speaking, each event has it's own refund policy that is set forth by the event organizer or venue. Most events have a zero refund policy and there's nothing NIGHTOUT can do to process or offer a refund for you.
An event's refund policy is or was presented to you on the event page in the "Purchase Conditions" box located near the Checkout button. If you are or were uncertain about your event's refund policy, we recommend you contact the event organizer for their policy and any questions relating to a refund.
If you purchased Refund Protection as you placed your order you can submit an application for a refund here.
NIGHTOUT uses a third party service, Booking Protect as it's Refund Protection partner. Any questions about submitting an application for a refund, questions on a pending application or other Refund Protection related questions should be directed to them. You can contact them here.
The first step is to check your spam folder as emails will sometimes end up there. It's also possible that your email may have been entered incorrectly when you originally placed your order. Please give us a call and we'll give you a hand.